China Sales Co. values detailed tracking for all activity and services for clients.
China Sales Co. utilizes a custom in-house activity and tracking software system delivers reporting on all services including:
- Sales-training: staff require regular updated product and service training.
- In bound call notes: major points of communication request.
- Unique Inbound Customer ID tracking: CRM linked for customer and product requests.
- Sales track: SKU item/s ordered and paid
- Finance track: SKU sales
- Ship track: order shipment tracking
- Returns: item returned listed and record
- Quality Control: inspection and verification of returned goods
- Refunds and CRM: management between seller and buyer.
- Social Media activity: we can track all posts on nominated China Social Media platforms.
- SEO activity: China SEO activity monthly reporting
- SEM management: China digital advertising weekly or monthly reporting
- e-Shop management: 24/7 access to reporting (access for management clients only)